Warranty Policy

Our products include a warranty covering manufacturing defects. By using our product, you agree to the terms of this warranty.

Product Warranty :

  • Mystic Forest premix tea is a consumable food-grade product and is not covered under traditional product warranties.
  • However, we offer a 100% Satisfaction Replacement Guarantee under the following scenarios :
    - Expired product
    - Damaged or tampered packaging during transit
    - Wrong item delivered

Return Policy :

  • Returns must be requested within 7 days of receiving the item.
  • The product must be unused, unopened, and in original packaging.
  • Proof of purchase and photographs of damage must be submitted to support@mysticforest.in

Refund Policy :

  • Refunds (if approved) are processed within 5–7 working days via original payment method.
  • For COD orders, refunds will be issued via bank transfer after bank details are shared and verified.